FREQUENTLY ASKED QUESTIONS

Squarespace is one of the most reliable, user-friendly, flexible and feature-rich web platform you can find today. No surprises that even the big film maker PIXAR uses Squarespace to host its website visited by million people every day (check it out on www.pixar.com).

Squarespace allows you to easily change design, messaging and calls to action without the help of a web developer. It offers powerful marketing tools and analytics in one place. And it takes care of your SEO and technical details that are vital for a healthy website. We believe that Squarespace offers the right balance: flexible enough to let you make the changes you want, while making it very difficult for you to the ‘break’ the site. This makes it the perfect platform for the majority of businesses.

Depending on the size of your website, and how quickly you can provide us with your branding assets, we usually aim to get it completely built and launched in 4-6 weeks, and in some cases even in just less than a month.

Absolutely yes! As long as you own and have access to the domain, we can either transfer them into Squarespace or simply connect them so that it works seamlessly. No problem!

We love Squarespace so much because it’s easy to update and maintain. Editing Squarespace is a piece of cake, and its onscreen editor shows you the changes you are making in real time.

Despite the perpetuated myth of web designer trying to justify their high costs, all of our Squarespace websites rank extremely well on search engines. Of course, just like any website, the criteria to rank at the top of specific searches is very complex and cannot be guaranteed by anyone, irrespective of the platform. However, thanks to the speed, the reliability of SquareSpace, the SEO-friendly elements built into every website, and the fact that Squarespace constantly makes adjustments based on changes to search engine requirements means that each of our websites automatically have a significant advantage compared to those built on other platforms.

In addition to our website build package cost, to make your website live, you need to pay the annual Squarespace fee. This covers website hosting, updates, maintenance and 24/7 support. This fee varies depending on the package you pick. You do have the option to pay for Squarespace monthly, but we always recommend paying upfront for the year as you receive a discount.

Yes! While we’re building your site, we have sole access to it. Once the site is built and ready to be launched, we transfer the full ownership to you. You then own the site ongoing and deal directly with Squarespace. However, you can grant us ‘Contributor’ rights which allow us to access your website to make updates for you, in case you need extra support from us, anytime.

We work closely with all of our clients and always follow these steps:

1. DISCOVERY

We will have a long initial chat with you to find out more about your business, goals and mission.

2. STRUCTURE

Prior to designs, we will plan out the structure of your website and how users should navigate to get best results.

3. DESIGN

Your website is then designed in SquareSpace.

4. DEVELOPMENT

We’ll provide a number of website pages for your review, then get on with building the rest of your website.

5. POPULATION

Your website functionality is developed using your brand assets, content and images.

6. TESTING

Your website then undergoes testing to ensure performance across different devices and search engines.

7. GO LIVE

We will connect your domain name and launch the website as soon as you are happy to go live. You always have the final word.

Yes, we do! Simply get in touch, and we can create the perfect logo for you to use on your website, marketing materials, and business collateral.

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We like to work with all sorts and sizes of businesses and individuals, and we bring the same high quality of skills, care and support for all our clients.

Of course! We have clients everywhere in the world and we can easily communicate with each other through video conference systems like Zoom, Teams, and many more.

We can create websites in both English and Italian.

Yes, we do. If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll always be here for you.

If you have any other questions that we haven't addressed, please feel free to ask, and we will be happy to assist you.

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